Recruitment specialists since 1980

Recruiter NameMelanie Wood
Industry IT & TELECOMS, Other
Salary£25,000 per annum
Locations UK, London and the South East
Contract TypePermanent




Our Client, a Major international contractor, is seeking an Information Management Coordinator (Facilities Management) to join their team based in Surrey on a permanent basis and will also involve travelling to Client sites occasionally.


The role will be working within the Company’s Government Services Division and other projects. The successful candidate will be responsible for providing analytical skills to facilitate the operation of Company projects.



Must have the following:

  • Must have a minimum of 3 years’ up to date and unbroken residency in the UK in order to obtain full security clearance.
  • Knowledge and experience of SharePoint administration and associated tools – InfoPath and Nintex
  • Degree qualified or equivalent combination of training and experience using and supporting various IT softwares

The following are desirable but not essential:

  • Experience in implementing efficient IT systems which are ergonomically designed and lead to greater productivity
  • Knowledge of CAFM systems – ideally Concept Evolution
  • Understanding of Business Process engineering and how it relates to software/solution development
  • Some exposure to software testing
  • Full UK Driving Licence

Experience and Skills required:

  • Knowledge of the implementation of business into SharePoint and the application of workflows
  • Strong communication skills and the ability to deliver excellent customer service with strong customer focus
  • Knowledge of Supplier and Customer Relationship management tools and techniques and their application
  • Shows initiative, self-starter
  • Understanding process mapping and process reengineering techniques
  • Strong presentation skills and experience of presenting to a range of high level stakeholders
  • IT Skills – Strong ability using the Microsoft Office suite plus Visio, SharePoint and workflows, some understanding of reporting and databases
  • Inquisitive by nature, able to challenge the norm and seeks to drive improvement through evidence and using soft skills combined with data to build advocacy
  • Analytical thinking with the ability to adapt
  • Organised – ability to plan, prioritise and delegate where required
  • Sets and meets challenging goals and seeks long term improvement
  • Strong team player and role model, capable of gaining trust and support of team and customer.



  • Maintain and develop efficient utilisation of SharePoint as the main client interface and drive continuous improvement for customer satisfaction
  • Providing the project/customer with relevant data, information and knowledge to assist them in making informed decisions; and
  • Assisting the customer with the implementation of any initiatives.
  • Ensure all deliverables to the client are peer challenged/critiqued and approved prior to issue
  • Supporting the project to deliver client satisfaction with agreed outcomes and best practice methodology

The role is responsible to the IM/IT Manager for:

  • Supporting supplier and industry relationships in order to maximise potential opportunities
  • Supporting customer relationships in line with operational business need
  • Providing support to system users with system assistance / incident management
  • Ensuring contractual obligations are delivered and sustained
  • Working with internal teams in order to drive efficient delivery of obligations
  • Verification and agreement with client of savings/benefits delivered
  • Deliver initiatives in line with industry best practice – demonstrating value added to the client
  • Active client management including formal reporting and informal relationship management and development
  • Assist in the development and maintenance of tools/processes which support the IGDSS and projects goals
  • Internal colleague relationship management and opportunity development
  • Support compliance with processes and procedures to satisfy internal and external auditors
  • Tracking and on time delivery of proposed initiative deliverables
  • Representing Best Practice in support of Company Property Solutions Supply Chain Centre of Excellence maintaining an Operations Manual for all service arrangements.


SALARY:         £25,000 per annum


LOCATION:      Surrey based with occasional travel to Client sites.


We are instructed to only submit to our Client candidates whose qualifications and experience match client’s specifications and can work in the UK/EU.


For more information please contact Melanie Wood, Director of Recruitment

on 020 8905 2250 or email

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