TELEMARKETING EXECUTIVE - PERMANENT - BEDFORDSHIRE

Vacancy  ref: 3779

We are instructed to only submit to our Client candidates whose qualifications and experience match client’s specification and are able to work within the EU/UK.

 Our Client is a market leader in providing specialist software, outsourcing and information technology (IT) services to the human resources, local government, education and public safety markets. They are currently seeking a Telemarketing Executive for their office in Bedfordshire.

 QUALIFICATIONS & EXPERIENCE:

 Personal Qualities, Skills and Experience

• Experience in a telemarketing environment.
• Must have excellent written and verbal communication skills.
• Determined and self motivating with a desire to succeed.
• Ability to work successfully within a team.
• Ability to integrate and interact with other departments.
• Flexible, able to create and adapt appropriate solutions.
• Energetic, positive and resilient.
• Highly organised.

 Competencies:

• Employee should understand the positioning of the Company within its respective market and strive to improve the Company’s profile.
• Promotes the Company’s in a professional manner, resilient and adaptive to different situations.
• Positive about ideas and changes to improve the effectiveness of the Telemarketing team.
• Effective management during telephone calls with customers.
• Takes responsibility for understanding personal goals, taking guidance from the Telemarketing Manager.
• Demonstrates excellent levels of communication during calls, ensuring leads are processed accurately in a timely manner.
• Is a strong team player, keen for self development and opportunities to learn new skills and acquire knowledge.

 JOB SCOPE:

 Overall job purpose:

This is a new position that has been created to increase the capabilities of the in-house Telemarketing team.  The Company is one of the UK’s leading suppliers of HR, Payroll and Pensions software solutions and services to all market sectors with a client community of over 2,500 organisations.

 The overall purpose of this office based role is to work as part of the Telemarketing team to generate high quality new business leads for the SME and LME Sales team through targeted campaigns.

 Key Responsibilities:

 As a member of the Telemarketing team you will be required to assist with the following:

• Generating high quality leads, as per the agreed KPI’s
• Maintain and improve the profile of the Company via telephone calls.  Portraying the Company in a professional and friendly manner.
• Support/Contribute with Telemarketing initiatives /campaigns
• Accountability for maintaining Salesnet tracking system.
• Demonstrate the Telemarketing team in a positive light with other departments.
• There may also be additional activities to perform from time to time in order to maximise the contribution to the Company’s goals and objectives.
• Produce data and reports for the business as and when required.
• Assist, where necessary, the Telemarketing Manager with any additional requirements.
• Adhere to corporate policies and procedures as appropriate.

 Supplementary:

To perform all duties in accordance with the Company, Health & Safety, Data Protection and Quality policy procedures.

 There may be additional activities to perform from time to time in order to maximise the contribution to the Company’s HR’s goals and objectives.

 Salary: £16,000 to £18,000

 For more information please contact Chris Palmer on 020 8905 2250 or email chris@woodland.co.uk

 IF YOU ARE INTERESTED IN THIS POSITION PLEASE CONTACT US AS SOON AS POSSIBLE.

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